Operations Manager

Date Posted: November 6th, 2019 08:00 AM

Deadline: December 2nd, 2019 05:00 PM

Department: Street, Fleet, Buildings & Grounds, and Forestry Department

Compensation: $84,000 – $93,000  Annually, DOE

Hours: 40 per week

# of Openings: 1

  Job Description – Operations Manager

Prothman’s Job Board

Position Profile-Operations Manager

Application Instructions
To apply, please visit Prothman’s Job Board at apply. The deadline to apply is Monday, December 2, 2019. Late applications will not be accepted.

An Equal Opportunity Employer.

For more information contact Shelly at 701-456-7801, or email hr@dickinsongov.com.

This position is responsible for coordinating, directing, facilitating, and managing the operation and maintenance activities of the City’s Street, Facility Maintenance, and Fleet Services Divisions of the Public Works Department. Work is performed under the general direction of the Public Works Director, although considerable latitude is allowed for independent judgment and initiative. May act on behalf of the Public Works Director in his absence. Responsibilities include the oversight of City street construction, repair and maintenance projects, snow removal operations, fleet program, facility maintenance, and cemeteries.
Duties and Responsibilities
Essential Duties :

Manage the Operations Division staff through hierarchical personnel.  Work tasks include: a) making hiring and firing recommendations, b) providing technical advice and guidance, c) monitoring employee performance and safety, and d) evaluating team performance
Oversee the planning, organizing, and implementation of fleet operations, facility maintenance, street maintenance and repair programs, activities, and policies including coordination of projects and project schedules, on-site inspections and monitoring of repair and maintenance projects, evaluation of project performance, snow removal activities, and street cleaning procedures.
Prepare and submit yearly operational budgets and Capital Improvement Projects to the Public Works Director.
Submit properly coded invoices to Public Works Director
Ensure all operations are compliant with local, state, and federal regulations.
Advise and make recommendations to the Public Works Director regarding the proper and efficient operation of the Street, Fleet, and Facilities Departments including cost and operational analysis, required levels of employees’ equipment and material, development of performance standards, and the establishment of divisional goals and objectives.
Prepares weekly and monthly operations, maintenance, and repair summary reports.
Prepare, review and recommend specifications for bids relating to tools, materials, and equipment to include solicitation of quotations from vendors.
Develop in accordance with departmental needs, vehicle specifications; work with other city departments in procurement of vehicles and equipment to include evaluating bids and recommending bid awards.
Ensure that all citizen and internal complaints regarding Operations are handled in an efficient and appropriate manner. 
May represent the Public Works department and make presentations regarding operational activities at various meetings.

Knowledge, Skills, & Abilities: 

Knowledge of methods, materials, tools, and standard practices for the maintenance, repair, and operations of Street, Fleet and Facilities.
Knowledge of snow plowing operations.
Knowledge of engineering methods, practices, and costs.
Knowledge of light, heavy, and specialized equipment.
Ability to effectively write bid specifications.
Ability to establish effective working relationships.
Knowledge and the ability to use computers and software relating to Public Works management.
Ability to read and comprehend maps, diagrams and regulations.
Knowledge of city geography and street locations.
Knowledge of GIS (Geographic Information System)
Knowledge of environmental standards and compliance requirements.
Knowledge of applicable hazards and safety practices.
Knowledge of supervisory principles including interviewing, training and performance management, and theory of evaluating work units .
Familiarity with utility billing procedures and policies.
Ability to prepare clear, accurate, and concise reports and memorandums.
Ability to maintain accurate files and records.
Ability to effectively interact with Local, State, and Federal Regulatory Agencies.
Ability to articulate effectively with verbal and written communication.
Have an advanced skill level as it pertains to customer service.

Judgment/Decision Making :

Develops objectives and general policies and procedures for the Street, Fleet, and Facilities operations within general scope of established operational goals and plans.
Day-to-day work and decisions do not require direction or review by immediate supervisor.
Frequently solves complex problems.   Reviews results with immediate supervisor.   Makes recommendations to immediate supervisor with respect to strategic issues and provides insight to the recommendations.
Errors in judgment could significantly affect the operations of the Operations Department and the City of Dickinson

Leadership/Supervisory Responsibilities:

Manager of the Operations Division and has human resource responsibilities for direct reports.
Organizes, directs, facilitates, and evaluates the work activities and development of staff through hierarchal personnel.
Makes disciplinary and hiring recommendations.
Works under the general supervision of the Public Works Director.

Minimum Requirements
Valid Driver’s License
North Dakota Class B Commercial Driver’s License (within 6 months of hire).
Road Scholar II Certification (within 2 years)
Pre-employment drug screen, background check, and reference checks are required
Desirable Training and Experience
Bachelor’s degree in Construction Management, Engineering, or related field
Five to seven years progressively responsible experience in municipal public works , engineering, or related field, including at least two years in a professional supervisory capacity.
Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.


Vacation – 96 hours annual accrual for years 1-5
Sick Leave – 96 hours annual accrual
Personal Leave – Employees are permitted to use up to 16 hours of accrued Sick Leave per year for Personal Leave
Longevity Pay – Sliding scale based on tenure with the City (After 5 years of Service), paid annually
Tuition Reimbursement
Bereavement Leave
Holidays – 10 holidays plus one day for birthday
Employee Assistance Program


Health Insurance – NDPERS (SHP) – Employer pays 80% of premium
Flexible Benefits – Medical Spending Account – The City puts $250 into a Medical Spending Account for full-time employees
Defined Benefit Hybrid Main Retirement Plan – Employee contributes 7%; Employer contributes 8.26%
Defined Benefit Public Safety Retirement Plan – Sworn Law Enforcement Officers & Firefighters contribute 5.5%; Employer contributes 9.07%
Life Insurance – Employer pays 50% of basic premium. Supplemental life insurance option


Flexible Benefits – Medical Spending Account – pre-tax (2019 max – $2,650) – Daycare Expenses – pre-tax (2019 max – $5,000)
Vision Insurance
Dental Insurance
Aflac Insurance
West River Community Center Membership – 50% Discount off Annual Membership
457(b) Deferred Compensation Plan – Pre-Tax or Roth option
NDPERS Portability Enhancement Provision

Civil Service Status upon successful completion of the probationary period.


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